What types of processes you should automate using Robotic Process Automation (RPA)

Highly manual and repetitive processes 

• High transaction volume processes
• Highly frequent processes running daily, weekly (instead of monthly or yearly, which involves a lot of manual work or work prone to human error)

Process with standard readable electronic Input Type

• Triggered by standard and consistent inputs. The inputs should be readable input type like Excel, Word, email, XML, PPT, readable PDF’s etc.
• Triggered by input types which are not readable (scanned images with no OCR are not prone to automation)

Changeable Processing Method or System Change

• The processing method cannot be changed
• Fundamental changes are not required in the underlying technical architecture of the current systems (e.g new interface development or changes in configuration for existing systems to enable automation)
• We strongly recommend to avoid automating a process that will be changed in the short term

Rule-based Processes

• Activities with clear processing instructions (template-driven), with decision making based on standardised and predictive rules

 

High Volume

• Processes with high transaction volumes (and high frequency)

 

Automation Savings

• It’s recommended to automate only the processes that can provide a saving in terms of human work-effort of minimum 2 FTE’s

 

Low expectation rate

• Activities with a low number of variation scenarios existing in the process leading to different handling procedures

 

Mature and stable processes

• Well documented, stable and predictable
• Known operations costs