Intelligent IT process automation

Continually and automatically check IT systems so that if something does go down you’ll automatically know.

Reduce downtime costs and automatically escalate to humans with IT process automation

With so many IT systems running in companies today, having a solid IT infrastructure to support use of all these applications matters more than ever. When systems go down, companies are often left scrambling to deal with a wide range of costly consequences. The lost time, productivity, and money associated with downtime cause far more than an inconvenience; they can easily inflict a blow capable of driving a company out of business altogether. Companies must find an intelligent solution to help ensure that if IT systems go down, staff can remediate the situation and get the business back online.

OUR SOLUTION

rapidMATION’s IT systems checklist solution weaves together market-leading technologies from UiPath’s robotic process automation software and K2’s low-code application development platform. The joint solution provides automation for an intelligent IT Systems Checklist that can continually and automatically monitor IT systems and bring humans into the process when things go awry. Use the solution out-of-the-box or customize it to your environment, and run your IT systems checklist process, your way.

Define your checklist

Establish efficiency by defining a checklist of the most crucial systems users need to be able to perform at work.

Automate checks

Provide a mechanism for feedback on submitted ideas Encourage internal innovation by implementing the best ideasFree up human resources by using UiPath robots to automatically perform a number of checks (e.g. checking emails are sent and received correctly, documents are uploaded into a document management system, etc.).

Incorporate humans for escalations

Bring humans into the checklist process using K2 and assign them a task when something fails. Assign tasks to a human when resolving the issue so there is clarity around who is responsible for remediation. Assure tasks are resolved in a timely manner by escalating the task within the process based on priority level.

HOW IT WORKS

If you want a better
tomorrow for your people
and your organisation,
we’re ready to start today.

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