RPA is the technology that allows anyone today to configure a software bot (or ‘bot’) to emulate and integrate the actions of a human interacting within digital systems to execute a business process.
RPA software bots utilise the user interface to capture data and manipulate applications in the same way that humans would. These bots interpret commands, trigger responses and communicate with other systems to perform a vast variety of high-volume, rule-based tasks – much more efficiently than any person can.
A software bot never sleeps, makes zero mistakes and costs a lot less than an employee. But instead of just cutting humans out of your business processes, our approach to intelligent automation takes advantage of the fact that software bots and humans are good at different things.
Swift to implement and scale, with minimal disruption to underlying systems, RPA can deliver rapid productivity gains. When used strategically in an intelligent automation toolkit, RPA can innovate processes across systems where API integration is not possible. RPA bots can also handle the repetitive workloads that consume so many human working hours.
With software bots handling the routine tasks, humans have more time and energy to focus on higher-value work, such as approving tasks completed by a software bot, creative problem-solving and handling exceptions to the rule.
When software bots and humans support each other, entirely new levels of operational efficiency are possible.
Also, when you are able to inspire your people to see how software bots can benefit them – and they’re involved in the RPA implementation process from the beginning – they’re more likely to buy into this new technology. This creates a more seamless RPA adoption process and builds an organisational culture that’s more open to automation, innovation and digital transformation
We use UiPath, a leading RPA platform; and our automation experts are well-versed in this technology. We are currently one of the most skilled UiPath partners in Australia, holding nearly a hundred UiPath Diplomas and UiPath Certifications (and counting).
See how we bring UiPath and K2’s DPA platform together to achieve full lifecycle process automation: