HR Services
- Data entry
- Payroll
- Joiners, movers, leavers
- Time and attendance management
- Benefits Administration
- Recruitment (back-office)
- Compliance and reporting
- Personnel Administration
Due to huge amount of repetitive, often manual, administrative tasks, under the shape of form fillings, data capturing, updating and disseminating and large numbers of request processing, HR is a gold mine of opportunities for automation.
Supply Chain
- Inventory management
- Demand and supply planning
- Invoice and contract management
- Work order management
- Returns processing
- Freight management
Supply chain problems cost companies between 9%-20% of their value over a period of 6 months. The processes mentioned are typically prone to automation and represent typical areas of improvement in any supply chain operations.
- Procure to Pay (AP)
- Order to cash
- Record to report
- Vendor management
- Collections
- Incentive Claims
- Sales Order
Finance and Accounting is another area where automation can have significant positive impact on cost savings, improved efficiency and streamline processes, when applied.
IT Services
- Software deployment
- Server and app monitoring
- Routine maintenance and monitoring
- Email processing and distribution
- Batch processing
- Password reset/unlock
- Back-up and restoration
With an estimated 30% of time spent on low level tasks, IT is compelled to embrace automation as a way to focus on the initiatives that requires innovative thinking and be able to tackle with the critical organisational tasks currently consuming much of their time.