rapidMATION were honoured to have Hilary Bates, Chief Claims and Operations Officer at Zurich join us for a 20-minute fireside chat with our CEO Shaun Leisegang.

Hilary takes us through her experience while leading Zurich through their automation journey, specifically with Robotic Process Automation (RPA), and how Intelligent Automation is truly changing the way insurers are looking at the future of claims.

Listen to the recording where the following questions are discussed: