EPISODE 13 Intelligent Automation: What Will the Next 6 Months Hold? In Episode 13 of our Automation Alliance Podcast Series, we chatted to John Pickering, Senior Partner: AI, Robotics & Cognitive Automation at Deloitte Australia, about how the intelligent automation landscape is evolving. Speakers John Pickering Senior Partner [...]
In this 30-minute session, we show you how Insurance companies are fully automating processes from Renewals to Claims, Quotation to Debtors, and more.
In recent months rapidMATION has been working with a wide range of insurance brokers who are all looking to transform the way they do business. Their goals have all been the same, they need to: Improve customer engagement across the customer lifecycle Reduce costs and simplify their business Meet their compliance requirements Maintain cashflow and Have a foundation for growth and acceleration [...]
Get Hyperautomation-ready which includes how to discover, build, manage, run, engage, measure and automate processes, more rapidly, with better results. Watch the webinar to see how rapidMATION is driving the hyperautomation revolution.
rapidMATION worked on configuring a UiPath software bot that was able to automate a variety of data retrieval and processing tasks and access the various systems involved, with no need for API integration. This highly secure method requires no human involvement in any data access or processing tasks.
Hyperautomation builds on that business value. It begins with a foundation of process automation technologies and expands their capabilities with AI, the ability to discover, prioritise, and track automation ideas in one place, process mining, analytics and more. This means that more types of processes can be automated and optimised.
And we’re not alone. According to research and advisory firm ADAPT, smart agents and chatbots are ranked in 3rd place in the Top 10 Australian CIO Emerging Technology Priorities for 2020. This finding was revealed in a September 2019 survey of over 160 CIOs and technology leaders across Australia and the region’s largest enterprises.
Imagine a world where you had software bots and humans working in perfect harmony – bots taking on all the mundane and time-consuming tasks, whilst producing ZERO errors and 100% process accuracy, freeing up your most important assets to focus on what they, and only they, can do: innovate.
Chatbots are evolving beyond predetermined question and answer interactions. By incorporating readily available AI capabilities into your chatbot, you can create an intelligent digital assistant that understands and responds in natural language; and quickly sifts through complex enterprise content (as well as external web-based content, if necessary), to provide the required insights.
When chatbots are augmented with AI in combination with RPA and DPA, this creates a solid blueprint for intelligent automation where the chatbot can handle a greater range of tasks; yet also recognise when a query is too complex to solve and automatically re-direct this to the relevant human professional. The result? Skilled people and sophisticated virtual assistants work side by side to increase efficiency and improve outcomes.