by rapidMATION | Nov 19, 2019 | Artificial Intelligence, Blog, Chatbots, Intelligent Solutions, Technology
AI-powered chatbots have immense value to add in a wide range of enterprise settings, as discussed in our previous three articles in this series. To this end, CIOs cited chatbots as the primary focus of AI investments in their organisations this year. As specialists...
by rapidMATION | Nov 11, 2019 | Artificial Intelligence, Blog, Chatbots, Intelligent Solutions, Technology
Advances in the fields of AI and business automation are creating novel opportunities for digital transformation. Enterprises that combine these technologies can shift more time-draining tasks to smart systems and gain greater value from the human skills and talent...
by rapidMATION | Oct 29, 2019 | Artificial Intelligence, Blog, Chatbots, Intelligent Solutions, Technology
Chatbots are digital assistants that can engage conversationally with your customers or colleagues, using a text- or voice-based interface. Their purpose is to answer questions, provide recommendations, automate tasks and deliver other services, depending on the...
by rapidMATION | Oct 25, 2019 | Artificial Intelligence, Blog, Chatbots, Intelligent Solutions, Technology
During 2018, Gartner noted a remarkable 160% spike in interest around chatbots and associated technologies, compared to previous years. While there are certain limitations and user frustrations that still need to be addressed in this technology category, many chatbot...
by rapidMATION | Aug 19, 2019 | Artificial Intelligence, Chatbots, DPA, News, RPA, Technology
Wow! What a phenomenal start we had to our Intelligent Automation Solution Showcase roadshow. Our first event was held at the Microsoft Reactor in Sydney on Tue, 13 Aug 2019 and we were honoured to have a full house of close on 100 automation enthusiasts and leaders...
by rapidMATION | Jun 25, 2019 | Chatbots, DPA, News, RPA
It was the final leg of the “Future of work” event series at Microsoft in Brisbane and I think we may have saved the best session for last. Over 50 process automation practitioners joined us to see how humans and software bots can work together to drive...
