by rapidMATION | Jan 29, 2020 | Artificial Intelligence, Blog, DPA, Intelligent Solutions, RPA, Technology
Don’t hesitate, hyperautomate. Maximise your automation potential. The hyperautomation wave and its inclusion on Gartner’s list of Top 10 Strategic Technology Trends for 2020 confirms our view that automation—especially intelligent automation—can change the way...
by rapidMATION | Nov 25, 2019 | Artificial Intelligence, Blog, Chatbots, Intelligent Solutions, Technology
If you have been following our recent communication on the topic of chatbots and virtual assistants, you will know that rapidMATION views this technology field as a key component of the intelligent automation landscape. And we’re not alone. According to research and...
by rapidMATION | Nov 19, 2019 | Artificial Intelligence, Blog, Chatbots, Intelligent Solutions, Technology
AI-powered chatbots have immense value to add in a wide range of enterprise settings, as discussed in our previous three articles in this series. To this end, CIOs cited chatbots as the primary focus of AI investments in their organisations this year. As specialists...
by rapidMATION | Nov 11, 2019 | Artificial Intelligence, Blog, Chatbots, Intelligent Solutions, Technology
Advances in the fields of AI and business automation are creating novel opportunities for digital transformation. Enterprises that combine these technologies can shift more time-draining tasks to smart systems and gain greater value from the human skills and talent...
by rapidMATION | Oct 29, 2019 | Artificial Intelligence, Blog, Chatbots, Intelligent Solutions, Technology
Chatbots are digital assistants that can engage conversationally with your customers or colleagues, using a text- or voice-based interface. Their purpose is to answer questions, provide recommendations, automate tasks and deliver other services, depending on the...
by rapidMATION | Oct 25, 2019 | Artificial Intelligence, Blog, Chatbots, Intelligent Solutions, Technology
During 2018, Gartner noted a remarkable 160% spike in interest around chatbots and associated technologies, compared to previous years. While there are certain limitations and user frustrations that still need to be addressed in this technology category, many chatbot...
