Artificial Intelligence (AI)

Make your automation solution intelligent with cognitive services

Take the next step in your automation journey. Leverage a range of AI capabilities to solve your business problems more intelligently.

When we talk AI, many have the misconception that AI is going to replace people. In fact, that couldn’t be farther from the truth. AI enables people to be even better and more efficient – to provide knowledge, service and experiences that deliver like never before.

AI can be used in an almost unimaginable number of ways.

This technology can:

  • Decipher and organise unstructured data into an RPA-friendly format.
  • Cognitive services can convert images and speech to text using capabilities such as optical character recognition (OCR) and natural language processing (NLP).

This helps to extend the automation cycle, so humans can focus on aspects of the process that require their unique skills.
Cognitive services also provide humans with intelligent support. A chatbot with AI capabilities can, for example, use sentiment analysis to understand the mood of a customer based on the context of an interaction, or suggest relevant product or service recommendations based on customer history. The more complex cases can be automatically routed to a human, who has the interpersonal skills and emotional intelligence to handle such situations successfully.

These are just a few examples of how AI can power truly intelligent process transformation.

Why rapidMATION?

As intelligent automation experts, we have strong partnerships with leading vendors in the technology fields that power Hyperautomation. We also have the skills to put these tools to work in your organisation; and plenty of experience in combining complementary technologies to amplify ROI.

For these reasons, we are perfectly positioned to help you leverage a Hyperautomation strategy to increase the scope, speed and successful outcomes of intelligent automation in your organisation.

Are you ready to transform the way you work? Get in touch.

It is not IF you will

But WHEN you will

What’s Your Bright Idea?